Frequently Asked Questions

TSH operates as a verified lead generation and CRM platform for Turkish factories. We charge the manufacturers a flat subscription and success fee for utilizing our digital export infrastructure. The FOB/CIF prices you see and negotiate are strictly factory-direct. We explicitly forbid our partnered factories from inflating prices for TSH buyers.

If your company is located within the European Union (EU), the UK, or EFTA countries, you generally pay ZERO customs duties on industrial goods manufactured in Turkey. This is due to the EU-Turkey Customs Union. TSH ensures the factory provides the necessary A.TR or EUR.1 movement certificates with your shipment to prove Turkish origin.

Yes. Almost all manufacturers on TSH are highly experienced in OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing). When you submit an RFQ, simply check the "Customization Required" box and describe your requirements (e.g., custom branding, specific materials, bespoke packaging).

Payment terms are negotiated directly between you and the factory. However, the standard structure for Turkish exports is generally a 30% to 40% T/T deposit to commence production, with the balance (70% - 60%) due against the copy of the Bill of Lading (B/L) or before shipment. Letters of Credit (L/C) are also widely accepted for larger volumes.

We do not allow open registration for sellers. Every factory on TSH is hand-selected and audited by our local team in Turkey. We verify their legal trade registry, export capacity, ISO/CE certifications, and physical production facilities before they are allowed to list products on the hub.