Privacy Policy & GDPR Compliance

At Turkish Suppliers Hub ("TSH", "we", "us", or "our"), we take your privacy and corporate data security seriously. This Privacy Policy describes how we collect, use, and process your personal and corporate data in compliance with the General Data Protection Regulation (GDPR) and the Turkish Personal Data Protection Law (KVKK).

1. Information We Collect

We may collect the following types of information when you use our platform or engage with our CRM desk:

• Identity Data: First name, last name, corporate title.
• Contact Data: Corporate email address, business telephone numbers, and company physical address.
• Trade Data: Request for Quotation (RFQ) details, target pricing, MOQs, Incoterms preferences, and logistics requirements.
• Technical Data: IP address, browser type, time zone setting, and operating system used to access our platform.

2. How We Use Your Data

We use your information exclusively to facilitate B2B trade and improve our sourcing services. Specifically, we use your data to:

• Process your RFQs and communicate your requirements to verified Turkish manufacturers.
• Calculate accurate FOB/CIF logistics costs.
• Provide you with market intelligence, export reports, and updates on Turkish manufacturing capabilities.
• Ensure compliance with international trade laws and verify the legitimacy of buyers.

3. Data Sharing and Transfer

In order to provide our sourcing services, we must share specific details from your RFQ (such as required specifications, target MOQs, and destination country) with our audited manufacturing partners in Turkey.

We do not sell your personal or corporate data to third-party data brokers or marketing agencies. We strictly prohibit our manufacturing partners from using your contact details for direct marketing without your explicit consent.

4. Your Data Rights (GDPR & KVKK)

Under applicable data protection laws, you possess the following rights regarding your personal data:

• Right to Access: You can request a copy of the data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data, provided it is no longer necessary for compliance with international trade records.
• Right to Restriction: You can request that we suspend the processing of your data.

5. Data Security

We implement robust technical and organizational security measures to protect your corporate and personal data from unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted using SSL/TLS protocols.